Important Information

Booking Terms & Conditions:

• All bookings require a signed service agreement and deposit

• Cancellation policy: 48-hour notice required for full refund

• Client responsible for providing safe, appropriate venue space

• Additional travel fees may apply 

• Performers will not participate in activities that may damage costumes (e.g., face painting, water play, etc.)

• Additional T&C on service agreement

Liability & Safety: 

Okanagan Character Crew carries comprehensive liability insurance. All performers are background-checked and trained in child safety protocols. Client assumes responsibility for guest supervision during event.

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Character Disclaimer: 

Okanagan Character Crew is an independent entertainment service. All character likenesses are inspired representations used for entertainment purposes only and are not affiliated with or endorsed by any original studios or creators.

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